Returns & Exchanges

At Yeelight, we want you to be completely satisfied with your smart lighting experience. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Place the product in its original packaging, ensuring all accessories, manuals, and power adapters are included to qualify for a full refund.

3

Ship to Yeelight

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

4

Inspection and Refund

Once our technicians verify the item's condition, we will process your refund or dispatch your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing